1. OUR CUSTOMER SERVICE
Since 1994, Nichols has cared about every customers served. Our mission is to provide our customers superior work and service delivered with honesty and integrity resulting in the highest customer satisfaction.
We recognize we can only accomplish this by hiring the highest quality employees who work as a team. The value of our service is totally dependent on the value of our employees. We know that trust isn’t given, it’s earned.
By working together as a team, full of honesty and integrity, and by providing the highest quality repairs through the efforts of hard working, highly trained employees, we will earn the trust of each customer and reach our goal of providing the highest customer satisfaction.
2. OUR EQUIPMENT
Nichols Frame & Body Shop use highly accurate, state-of-the-art equipment in all areas of our shop for collision repair.
• Computer estimates mean fewer unknowns, and faster, more accurate feedback.
• Electronic vehicle measuring and straightening systems support the entire repair process, so we can ensure your car is safe from initial damage analysis to final checks and documentation.
• BASF computerized paint mixing helps us match and combine colors with unrivaled quality and cost-efficiency.
These are just a few investments we made to be the best body shop in the Texas Panhandle. We will repair your car to perform in the manner in which it should, even if it is involved in another collision.
3. OUR “TURN-A-ROUND”
Nichols knows that it can be a huge inconvenience when we are displaced from our normal routines. It’s no fun to have been in an accident and it doesn’t help things when we are without our vehicle. This is why we attempt to have a quick “turn-a-round” on each repair. Every repair is different but we strive to get you back in your car, without sacrificing quality, as quick as we can.